Building Organizational Resilience via Creative Climate: A Literature Review
Keywords:
creative climate, innovation, dynamic capabilities, organizational resilience
Abstract
Organizational resilience is crucial in improving service delivery when facing crises, natural disaster, and etc. that have adverse impacts on organizations. To be flexible, organizations depends on skills of individuals or groups to manage such challenges. Basically, organizations through their creative people will look for a solution to overcome such challenges to gain organizational value. For organizational resilience to be achieved, there must be the existence of an environment of creativity that employees can seize for organizational success. In other words, to facilitate organizational resilience, it is needed to create a creative climate within organizations. One of the indicators for organizational resilience is creativity support. Therefore, organizations should develop better practices and policies of creative climate in striving towards organizational resilience. It is highly recommended that an organization is looking into dynamic strategy of improving its resiliency by implementing the creative climate developed by Ekvall (1996) that consists of ten dimensions: challenge, freedom, idea time, trust and openness, dynamism, playfulness, debates, conflicts, risk-taking, and idea support within organization.
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References
Abdullah, H. S., Chik, R., & Deen, R. (2006). Influence of Cultural Orientation on Perceived Organizational Creativity Climate: An Exploratory Study of Two Steel Plants in Malaysia. Asian Academy of Management Journal, 11(2), 51-72.
Amabile, T. M. (1991). Work Environment Inventory (Version 4). Waltham, MA: Bmdeis University, Center for Creative Leadership.
Amabile, T. M. (1997). Motivating creativity in organizations: On doing what you love and loving what you do. California Management Review, 40, 39-58.
Amabile, T. M., & Conti, R. (1999). Changes in the work environment for creativity during downsizing. Academy of Management Journal, 42(6), 630-41. http://dx.doi.org/10.2307/256984
Amabile, T. M., & Gryskiewicz, N. D. (1989). The Creative Environment Scales: Work Environment Inventory. Creativity Research Journal, 2(23), 1-253.
Bavec, C. (2009). On the creative climate and innovativeness at the country. Zb. rad. Ekon. fak. Rij, 27(1), 10-13.
Bell M. (2002). The Five Principles of Organizational Resilience. Gartner Inc., Stamford, Connecticut.
Berkes, K. (2007). Understanding uncertainty and reducing vulnerability: Lessons from resilience thinking. Natural Hazards, 283-295.
Blanco, J. M. M., & Botella, J. L. M. (2016). What contributes to adaptive company resilience? A conceptual and practical approach. Development and Learning in Organizations: An International Journal, 30(4), 17-20.
BSI Group. (2017). Organizational Resilience. Retrieved from https://www.bsigroup.com/en-GB/our-services/Organizational-Resilience/
Campanella, T. J. (2006). Urban Resilience and the Recovery of New Orleans. Journal of the American Planning Association, 72(2), 141-146.
Carroll, J. S. (1998). Organisational learning activities in high-hazard industries: The logics underlying self-analysis. Journal of Management Studies, 699-717.
Christopher, M., & Peck, H. (2004). Building the Resilient Supply Chain. The International Journal of Logistics Management, 15, 1-14.
Comfort, L.K., Sungu, Y., Johnson, D., & Dunn, M. (2001). Complex systems in crisis: anticipation and resilience in dynamic environments. Journal of Contingencies and Crisis Management, 9(3), 144-158.
Curtis, G. (2008). Beyond Disaster Recovery Special Report: Risk Management. Directorship Journal, 38-43.
Deselnicu, D. C., Rusu, C., & Martin, I. (2007). Innovation process and competitiveness Romanian SMEs.
Drucker, P. F. (1985). Innovation and Entrepreneurship Journal, 250.
Ekvall, G. (1988). ArbeMimatet: Manual fonnular The working climate: Manual A. Stockholm, Sweden: G. E.Organsationspsykologi.
Ekvall, G. (1991). The organizational culture of idea management: A creative climate for the management of ideas. In J. Henry & D. Walker (Eds.), Managing innovation (73-79). London:Sage.
Ekvall, G. (1996). Organizational climate for creativity and innovation. European Work and Organizational Psychology, 5, 105-123.
Ekvall, G., Arvonen, J., & Waldenstorm, L. I. (1983). Creative organizational climate. Construction and validation of a measuring instrument. Faradet, Report 2 the Swedish Council for Management and Work Life Issues: Stockholm.
Ekvall, G., & Tangeberg-Anderson, Y. (1986). Working climate and creativity: a study of an innovative newspaper. Journal of Creative Behaviour, 215-25.
Ekvall, G., & Ryhammer, L. (1999). The creative climate: its determinants and effects at a Swedish university. Creativity Research Journal, 12, 303-310.
Fani, A. A., & Fard, D. H. (2015). Knowledge Management and Organizational Resilience in Iranian Public Organizations. Journal of Information and Knowledge Management, 5(7), 32-43.
Folke, C. (2006). Resilience: the emergence of a perspective for social-ecological systems analyses. Global Environmental Change, 16, 253-267.
Freeman, S. F., Hirschhorn, L., & Maltz, M. (2004). Organizational Resilience and Moral Purpose: Sandler O’Neill and Partners in the aftermath of 9/11/01. Paper presented at the National Academy of Management meetings, New Orleans, LA.
Hale, A., & Heijer, T. (2006). Defining resilience. In e. a. Hollnagel, Resilience engineering concepts and precepts, Ashgate: Burlington.
Hamel, G., & Valikangas, L. (2003). The quest for resilience. Harvard Business Review, 81(9), 52-63.
Ho, M., Verreyne, M. L., & Galvin, P. (2014). Organizational resilience and the challenge for human resource management. Conceptualizations and frameworks for theory and practice, 1-8.
Holling, C. S. (1973). Resilience and Stability of Ecological Systems. Annual Review of Ecology and Systematics, 4, 1-23.
Hollnagel, E., Nemeth, C. P., & Dekker, S. (2008). Remaining sensitive to the possibility of failure. Cornwall: Ashgate.
Isaksen, S. G. (1995). Some recent developments on assessing the climate for creativity and change. Paper presented at the International Conference on Climate for Creativity and Change, Center for Studies in Creativity, Buffalo, NY.
Ismail, A., Ismail, M., Samah, B. A., Ahmad, S., Idris, K., & Uli, J. (2003). Organizational Creative Climate & Learning Organization: Factors Contributing Towards Innovation within an Organization. Pertanika Journal of Social Science and Human, 11(1), 53.
Ismail, M. (2006). Creative Climate and Learning Culture: Their Contributions towards Innovation within a Property Developer Organization, Department of Private Education, Ministry of Higher Education, Malaysia, 22.
Kendra, J. M., & Wachtendorf, T. (2003). Elements of Resilience: After the World Trade Center Disaster: Reconstructing New Yorks City’s Emergency Operations Center. Disasters, 27(1), 37-53.
Ku Saud, K. A. (2017). International Conference on Libraries: Towards Lean Libraries. Vistana Hotel, Penang, Malaysia.
Lélé, S. (1998). Resilience, sustainability, and environmentalism. Environment and Development Economics, 3(2), 251-255.
Lengnick-Hall, C. A., & Beck, T. E (2003). Beyond bouncing back: The concept of organizational resilience. Paper presented at the National Academy of Management meetings, Seattle, WA.
Lengnick-Hall, C. A., Beck, T. E., & Lengnick-Hall, M. L. (2011). Human Resource Management Review, 243-255.
Madni, A. M. (2007). Designing for Resilience. ISTI Lecture Notes on Advanced Topics in Systems Engineering.
Mafabi, S., Munene, J. C., & Ahiauzu, A. (2015). Creative climate and organisational resilience: the mediating role of innovation. International Journal of Organizational Analysis, 23(4), 564-587.
Mallak, L. (1998). Measuring resilience in health care provider organizations. Health Manpower Management, 24(4), 148-152.
Meyer, A. D. (1982). Adapting to environmental jolts. Administrative Science Quarterly, 27, 515-537.
Mitroff, I. I. (2005). From my perspective: Lessons from 9/11: Are companies better prepared today? Technology Forecast Social Change, 375-376.
Moore, M. H., & Moore, G. W. (2003). Creating public value through state arts agencies. Arts Midwest, Minneapolis, MN.
Nash, W. A. (1998). Schaum’s Outline of Theory and Problems of Strength of Materials. McGraw-Hill, New York.
Nasurdin, A. M., Ling, T. C., & Houc, K. B. (2014). The Influence of Organizational Creative Climate on Product Innovation: A Study of Malaysian Manufacturing Firms. International Journal of Economics and Management 8(1), 40-69.
O’Donnell, O. (2006). Innovation in the Irish Public Sector, Institute of Public Administration, Dublin.
Okpara, F. O. (2007). The Value of Creativity and Innovation in Entrepreneurship. Journal of Asia Entrepreneurship and Sustainability, 3(2), 2- 5.
Parsons, D. (2007). National Organizational Resilience Framework Workshop: the outcomes.Retrieved from National Organizational Resilience Framework Workshop: http://www.tisn.gov.au/Documents/FINAL1Workshop.pdf
Petak, Z. (2002). Political Economy of the Croatian De-Evolution. Presented at the Institutional Analysis and Development Mini-Conference and Trans-Coop Meeting, Humboldt University/Indiana University, Workshop in Political Theory and Policy Analysis, Bloomington, IN, December 2002.
Pfeffer, J. (1978). Organizational design, Arlington: Harlan Davidson.
Porzse, G., Takacs, S., Csedo, Z., Berta, Z., Sara, Z., & Fejes, J. (2012). The impact of creative organizational climate on the innovation activity of medical devices manufacturing firms in Hungary. European Journal of Business and Management, 4(13), 1-11.
Ramli, R. I., Abu-Hassan, N., Arifin, A. S., & Jasmid, A. N. (2017). Implementation of policy initiatives to foster public sector innovation in Malaysia: the need for measurement. Journal of Technology and Innovation Policy, 3(1), 23-29.
Rickards, T. (1990). Creativity and Problem Solving at Work. Gower Publishing, Aldershot, England, 40.
Samad, S. (2003). The Differential Effects of Creative Organizational Climate and Organizational Commitment on Learning Organization, Universitiy Teknologi MARA, Malaysia, 3
Samad, S. (2004). The influence of creative organizational climate on learning organization among employees in private organization. Refereed conference proceedings of International Borneo Conference, 1-8.
Sarros, J. C., Cooper, B. K., & Santora, J. C. (2008). Building a Climate for Innovation through Transformational Leadership and Organizational Culture, Journal of Leadership & Organizational Studies, 15(2), 145.
SchWeber, C., & Bouchard, M. (2011). Organizational Resilience: Is There Evidence for What Works to Support Business Continuity? Paper for the 2011 Conference.
Service, R. W., & Boockholdt, J. L. (1998). Factors leading to innovation: A study of managers’ perspectives. Creativity Research Journal, 11, 295-307.
Seville, E. (2009). Resilience: Great concept...but what does it mean for organisations? Wellington: New Zealand Government.
Shanker, R. L. (2013). The impact of transformational leadership on organisational climate for innovation, innovative work behaviour and organisational performance in government-linked companies. Australia: Charles Sturt University.
Siddiqui, S. T. (2017). Can Employee Training and Development Increase Organizational Resilience Against Economic Crises? International Journal of Managerial Studies and Research (IJMSR), 5(4), 78-82.
Vogus, T. J., & Sutcliffe, K. M. (2008). Organizational resilience: Towards a theory and research agenda. IEEE Int. Conf. on Systems, Man and Cybernetics, Montreal.
Wang, J., Hutchins, H. M., & Garavan, T. N. (2009). Exploring the Strategic Role of Human Resource Development in Organizational Crisis Management. Human Resource Development Review, 1-32.
Weeks, R. (2008). Nurturing a culture and climate of resilience to navigate the white waters of the South African dual economy. Journal of Contemporary Management, 5(1), 123-136.
Weick, K. E., Sutcliffe, K. M., & Obstfeld, D. (1999). Organizing for high reliability: Processes of collective mindfulness. In B. M. Staw & L. L. Cummings, (Eds.), Research in organizational behavior, 21: 81-123. Greenwich, CT: JAI Press.
Weick, K. E., & Sutcliffe, K.M. (2001). Managing the unexpected: Assuring high performance in an age of complexity. San Francisco: Jossey-Bass.
Wildavsky, A. (1988). Searching for Safety Transaction Press, New Brunswick, NJ, USA. Wood, R., & Bandura, A. (1989). Impact of conceptions of ability on self-regulatory mechanisms and complex decision making. Journal of Personality and Social Psychology, 56(3), 407-415.
Woods, D., & Wreathall, J. (2008). Stress-strain plots as a basis for assessing system resilience. In H. e. al, remaining sensitive to the possibility of failure (143-158). Surrey: Ashgate.
Zain, M. (1995). Competitiveness of Malaysian firms: An Investigation into the implementation of continuous improvement. Entrepreneurship, Innovation and Change, 191-207.
Zain, M., & Rickards, T. (1996). Assessing and comparing the innovativeness and creative climate of firms. Scandinavian Journal Management, 12(2), 109-21.
Zhou, Q., Hirst, G., & Shipton, H. (2017). Promoting Creativity at Work: The Role of Problem-Solving Demand. Applied Psychology, 61(1), 56-80.
Amabile, T. M. (1991). Work Environment Inventory (Version 4). Waltham, MA: Bmdeis University, Center for Creative Leadership.
Amabile, T. M. (1997). Motivating creativity in organizations: On doing what you love and loving what you do. California Management Review, 40, 39-58.
Amabile, T. M., & Conti, R. (1999). Changes in the work environment for creativity during downsizing. Academy of Management Journal, 42(6), 630-41. http://dx.doi.org/10.2307/256984
Amabile, T. M., & Gryskiewicz, N. D. (1989). The Creative Environment Scales: Work Environment Inventory. Creativity Research Journal, 2(23), 1-253.
Bavec, C. (2009). On the creative climate and innovativeness at the country. Zb. rad. Ekon. fak. Rij, 27(1), 10-13.
Bell M. (2002). The Five Principles of Organizational Resilience. Gartner Inc., Stamford, Connecticut.
Berkes, K. (2007). Understanding uncertainty and reducing vulnerability: Lessons from resilience thinking. Natural Hazards, 283-295.
Blanco, J. M. M., & Botella, J. L. M. (2016). What contributes to adaptive company resilience? A conceptual and practical approach. Development and Learning in Organizations: An International Journal, 30(4), 17-20.
BSI Group. (2017). Organizational Resilience. Retrieved from https://www.bsigroup.com/en-GB/our-services/Organizational-Resilience/
Campanella, T. J. (2006). Urban Resilience and the Recovery of New Orleans. Journal of the American Planning Association, 72(2), 141-146.
Carroll, J. S. (1998). Organisational learning activities in high-hazard industries: The logics underlying self-analysis. Journal of Management Studies, 699-717.
Christopher, M., & Peck, H. (2004). Building the Resilient Supply Chain. The International Journal of Logistics Management, 15, 1-14.
Comfort, L.K., Sungu, Y., Johnson, D., & Dunn, M. (2001). Complex systems in crisis: anticipation and resilience in dynamic environments. Journal of Contingencies and Crisis Management, 9(3), 144-158.
Curtis, G. (2008). Beyond Disaster Recovery Special Report: Risk Management. Directorship Journal, 38-43.
Deselnicu, D. C., Rusu, C., & Martin, I. (2007). Innovation process and competitiveness Romanian SMEs.
Drucker, P. F. (1985). Innovation and Entrepreneurship Journal, 250.
Ekvall, G. (1988). ArbeMimatet: Manual fonnular The working climate: Manual A. Stockholm, Sweden: G. E.Organsationspsykologi.
Ekvall, G. (1991). The organizational culture of idea management: A creative climate for the management of ideas. In J. Henry & D. Walker (Eds.), Managing innovation (73-79). London:Sage.
Ekvall, G. (1996). Organizational climate for creativity and innovation. European Work and Organizational Psychology, 5, 105-123.
Ekvall, G., Arvonen, J., & Waldenstorm, L. I. (1983). Creative organizational climate. Construction and validation of a measuring instrument. Faradet, Report 2 the Swedish Council for Management and Work Life Issues: Stockholm.
Ekvall, G., & Tangeberg-Anderson, Y. (1986). Working climate and creativity: a study of an innovative newspaper. Journal of Creative Behaviour, 215-25.
Ekvall, G., & Ryhammer, L. (1999). The creative climate: its determinants and effects at a Swedish university. Creativity Research Journal, 12, 303-310.
Fani, A. A., & Fard, D. H. (2015). Knowledge Management and Organizational Resilience in Iranian Public Organizations. Journal of Information and Knowledge Management, 5(7), 32-43.
Folke, C. (2006). Resilience: the emergence of a perspective for social-ecological systems analyses. Global Environmental Change, 16, 253-267.
Freeman, S. F., Hirschhorn, L., & Maltz, M. (2004). Organizational Resilience and Moral Purpose: Sandler O’Neill and Partners in the aftermath of 9/11/01. Paper presented at the National Academy of Management meetings, New Orleans, LA.
Hale, A., & Heijer, T. (2006). Defining resilience. In e. a. Hollnagel, Resilience engineering concepts and precepts, Ashgate: Burlington.
Hamel, G., & Valikangas, L. (2003). The quest for resilience. Harvard Business Review, 81(9), 52-63.
Ho, M., Verreyne, M. L., & Galvin, P. (2014). Organizational resilience and the challenge for human resource management. Conceptualizations and frameworks for theory and practice, 1-8.
Holling, C. S. (1973). Resilience and Stability of Ecological Systems. Annual Review of Ecology and Systematics, 4, 1-23.
Hollnagel, E., Nemeth, C. P., & Dekker, S. (2008). Remaining sensitive to the possibility of failure. Cornwall: Ashgate.
Isaksen, S. G. (1995). Some recent developments on assessing the climate for creativity and change. Paper presented at the International Conference on Climate for Creativity and Change, Center for Studies in Creativity, Buffalo, NY.
Ismail, A., Ismail, M., Samah, B. A., Ahmad, S., Idris, K., & Uli, J. (2003). Organizational Creative Climate & Learning Organization: Factors Contributing Towards Innovation within an Organization. Pertanika Journal of Social Science and Human, 11(1), 53.
Ismail, M. (2006). Creative Climate and Learning Culture: Their Contributions towards Innovation within a Property Developer Organization, Department of Private Education, Ministry of Higher Education, Malaysia, 22.
Kendra, J. M., & Wachtendorf, T. (2003). Elements of Resilience: After the World Trade Center Disaster: Reconstructing New Yorks City’s Emergency Operations Center. Disasters, 27(1), 37-53.
Ku Saud, K. A. (2017). International Conference on Libraries: Towards Lean Libraries. Vistana Hotel, Penang, Malaysia.
Lélé, S. (1998). Resilience, sustainability, and environmentalism. Environment and Development Economics, 3(2), 251-255.
Lengnick-Hall, C. A., & Beck, T. E (2003). Beyond bouncing back: The concept of organizational resilience. Paper presented at the National Academy of Management meetings, Seattle, WA.
Lengnick-Hall, C. A., Beck, T. E., & Lengnick-Hall, M. L. (2011). Human Resource Management Review, 243-255.
Madni, A. M. (2007). Designing for Resilience. ISTI Lecture Notes on Advanced Topics in Systems Engineering.
Mafabi, S., Munene, J. C., & Ahiauzu, A. (2015). Creative climate and organisational resilience: the mediating role of innovation. International Journal of Organizational Analysis, 23(4), 564-587.
Mallak, L. (1998). Measuring resilience in health care provider organizations. Health Manpower Management, 24(4), 148-152.
Meyer, A. D. (1982). Adapting to environmental jolts. Administrative Science Quarterly, 27, 515-537.
Mitroff, I. I. (2005). From my perspective: Lessons from 9/11: Are companies better prepared today? Technology Forecast Social Change, 375-376.
Moore, M. H., & Moore, G. W. (2003). Creating public value through state arts agencies. Arts Midwest, Minneapolis, MN.
Nash, W. A. (1998). Schaum’s Outline of Theory and Problems of Strength of Materials. McGraw-Hill, New York.
Nasurdin, A. M., Ling, T. C., & Houc, K. B. (2014). The Influence of Organizational Creative Climate on Product Innovation: A Study of Malaysian Manufacturing Firms. International Journal of Economics and Management 8(1), 40-69.
O’Donnell, O. (2006). Innovation in the Irish Public Sector, Institute of Public Administration, Dublin.
Okpara, F. O. (2007). The Value of Creativity and Innovation in Entrepreneurship. Journal of Asia Entrepreneurship and Sustainability, 3(2), 2- 5.
Parsons, D. (2007). National Organizational Resilience Framework Workshop: the outcomes.Retrieved from National Organizational Resilience Framework Workshop: http://www.tisn.gov.au/Documents/FINAL1Workshop.pdf
Petak, Z. (2002). Political Economy of the Croatian De-Evolution. Presented at the Institutional Analysis and Development Mini-Conference and Trans-Coop Meeting, Humboldt University/Indiana University, Workshop in Political Theory and Policy Analysis, Bloomington, IN, December 2002.
Pfeffer, J. (1978). Organizational design, Arlington: Harlan Davidson.
Porzse, G., Takacs, S., Csedo, Z., Berta, Z., Sara, Z., & Fejes, J. (2012). The impact of creative organizational climate on the innovation activity of medical devices manufacturing firms in Hungary. European Journal of Business and Management, 4(13), 1-11.
Ramli, R. I., Abu-Hassan, N., Arifin, A. S., & Jasmid, A. N. (2017). Implementation of policy initiatives to foster public sector innovation in Malaysia: the need for measurement. Journal of Technology and Innovation Policy, 3(1), 23-29.
Rickards, T. (1990). Creativity and Problem Solving at Work. Gower Publishing, Aldershot, England, 40.
Samad, S. (2003). The Differential Effects of Creative Organizational Climate and Organizational Commitment on Learning Organization, Universitiy Teknologi MARA, Malaysia, 3
Samad, S. (2004). The influence of creative organizational climate on learning organization among employees in private organization. Refereed conference proceedings of International Borneo Conference, 1-8.
Sarros, J. C., Cooper, B. K., & Santora, J. C. (2008). Building a Climate for Innovation through Transformational Leadership and Organizational Culture, Journal of Leadership & Organizational Studies, 15(2), 145.
SchWeber, C., & Bouchard, M. (2011). Organizational Resilience: Is There Evidence for What Works to Support Business Continuity? Paper for the 2011 Conference.
Service, R. W., & Boockholdt, J. L. (1998). Factors leading to innovation: A study of managers’ perspectives. Creativity Research Journal, 11, 295-307.
Seville, E. (2009). Resilience: Great concept...but what does it mean for organisations? Wellington: New Zealand Government.
Shanker, R. L. (2013). The impact of transformational leadership on organisational climate for innovation, innovative work behaviour and organisational performance in government-linked companies. Australia: Charles Sturt University.
Siddiqui, S. T. (2017). Can Employee Training and Development Increase Organizational Resilience Against Economic Crises? International Journal of Managerial Studies and Research (IJMSR), 5(4), 78-82.
Vogus, T. J., & Sutcliffe, K. M. (2008). Organizational resilience: Towards a theory and research agenda. IEEE Int. Conf. on Systems, Man and Cybernetics, Montreal.
Wang, J., Hutchins, H. M., & Garavan, T. N. (2009). Exploring the Strategic Role of Human Resource Development in Organizational Crisis Management. Human Resource Development Review, 1-32.
Weeks, R. (2008). Nurturing a culture and climate of resilience to navigate the white waters of the South African dual economy. Journal of Contemporary Management, 5(1), 123-136.
Weick, K. E., Sutcliffe, K. M., & Obstfeld, D. (1999). Organizing for high reliability: Processes of collective mindfulness. In B. M. Staw & L. L. Cummings, (Eds.), Research in organizational behavior, 21: 81-123. Greenwich, CT: JAI Press.
Weick, K. E., & Sutcliffe, K.M. (2001). Managing the unexpected: Assuring high performance in an age of complexity. San Francisco: Jossey-Bass.
Wildavsky, A. (1988). Searching for Safety Transaction Press, New Brunswick, NJ, USA. Wood, R., & Bandura, A. (1989). Impact of conceptions of ability on self-regulatory mechanisms and complex decision making. Journal of Personality and Social Psychology, 56(3), 407-415.
Woods, D., & Wreathall, J. (2008). Stress-strain plots as a basis for assessing system resilience. In H. e. al, remaining sensitive to the possibility of failure (143-158). Surrey: Ashgate.
Zain, M. (1995). Competitiveness of Malaysian firms: An Investigation into the implementation of continuous improvement. Entrepreneurship, Innovation and Change, 191-207.
Zain, M., & Rickards, T. (1996). Assessing and comparing the innovativeness and creative climate of firms. Scandinavian Journal Management, 12(2), 109-21.
Zhou, Q., Hirst, G., & Shipton, H. (2017). Promoting Creativity at Work: The Role of Problem-Solving Demand. Applied Psychology, 61(1), 56-80.
Published
2019-06-12
How to Cite
Alias, A. H., Ismail, I. A., Alia, S. N. and Omar, Z. (2019) “Building Organizational Resilience via Creative Climate: A Literature Review”, Malaysian Journal of Social Sciences and Humanities (MJSSH), 4(3), pp. 76 - 84. doi: 10.47405/mjssh.v4i3.209.
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