Building Organizational Resilience via Creative Climate: A Literature Review
Organizational resilience is crucial in improving service delivery when facing crises, natural disaster, and etc. that have adverse impacts on organizations. To be flexible, organizations depends on skills of individuals or groups to manage such challenges. Basically, organizations through their creative people will look for a solution to overcome such challenges to gain organizational value. For organizational resilience to be achieved, there must be the existence of an environment of creativity that employees can seize for organizational success. In other words, to facilitate organizational resilience, it is needed to create a creative climate within organizations. One of the indicators for organizational resilience is creativity support. Therefore, organizations should develop better practices and policies of creative climate in striving towards organizational resilience. It is highly recommended that an organization is looking into dynamic strategy of improving its resiliency by implementing the creative climate developed by Ekvall (1996) that consists of ten dimensions: challenge, freedom, idea time, trust and openness, dynamism, playfulness, debates, conflicts, risk-taking, and idea support within organization.