Limitations of ICT Support in Post-Pandemic E-Learning among Students of Islamic Studies, UiTM Shah Alam
Abstract
ICT is an important factor in supporting e-learning, especially in the post-pandemic period. However, ICT has also been found to have limitations in supporting e-learning. This study focuses on identifying the limitations of ICT support in pursuing e-learning and methods to address it at the higher education level. The final year student of Islamic studies at the Academy of Contemporary Islamic Studies, Universiti Teknologi MARA Shah Alam was involved as a respondent (n=87) after screening. The online questionnaire is used as an instrument of data collection as e-learning is still applied. The data is analyzed using IBM SPSS Statistics computer software. Friedman’s test results found a significant difference in the variable “Unsatisfactory internet access and coverage” (mean rank: 2.75) with χ2(3)=12.507, ρ=.006, and on the variable “Working in part-time jobs to accommodate the needs” (mean rank: 2.83) with χ2(3)=24.788, ρ=.000. This study suggests unsatisfactory internet access and coverage as a major factor in ICT limitations that is common in pursuing online learning among higher education students in UiTM Shah Alam. The students also had to work part-time jobs to accommodate this need. A qualitative approach, especially ethnography is recommended to be adapted to deepen the real situation based on the current reality of higher education students for future studies.
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