Analysing Part-of-Speech Errors in Job Interviews Among Malaysian Fresh Graduates in Malaysia: Implications for Communication Competence

  • Pauline Georgina Priya Hebert Sundram Akademi Pengajian Bahasa, Universiti Teknologi MARA Cawangan Pahang, 27600 Kampus Raub, Pahang, Malaysia.
  • Paramesivan Rangan SK Hutchings, Lebuh Farquhar, 10200 Georgetown, Pulau Pinang, Malaysia.
  • Hee Sio Ching B-2-3, Block B, Plaza Damas, 60, Jalan Sri Hartamas 1, Sri Hartamas, 50480 Kuala Lumpur, Malaysia.
  • Shasthrika Baskaran International University of Malaya-Wales, City Campus, Block A, Ground Floor, Administration Wing, Jalan Tun Ismail, 50480 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.
  • Silmy Safura Mohd. Jaya Perdana University, School of Liberal Arts and Science and Technology, Suite 9.2, 9th Floor Wisma Chase Perdana Jalan Semantan Damansara Heights 50490 Kuala Lumpur, 50490 Wilayah Persekutuan, Malaysia.
  • Isai Amutan Krishnan Perdana University, School of Liberal Arts and Science and Technology, Suite 5.3, 5th Floor Wisma Chase Perdana Jalan Semantan Damansara Heights 50490 Kuala Lumpur, 50490 Wilayah Persekutuan, Malaysia.
Keywords: Part-of-Speech Errors, Job Interviews, Grammar Competence, Communication Skills

Abstract

This study examined the utilisation of parts of speech in job interviews to assess their accuracy due to a lack of English language proficiency among job applicant candidates. Data was gathered from 26 fresh graduates applying for customer service executive and officer positions across three distinct recruitment organisations. Utilizing a qualitative method, the analysis focused on identifying instances of parts of speech using Bachman and Palmer's (1996) framework, emphasizing the crucial role of grammar competence in effective communication. The findings highlighted prevalent errors, particularly in verbs and conjunctions, while adverbs and adjectives exhibited fewer mistakes. Additionally, the study revealed a lack of awareness among candidates regarding the importance of parts of speech in both spoken and written communication. These results underscore the urgent need for collaborative efforts among involved parties in job interviews to enhance communication skills, specifically targeting proficiency in using parts of speech. The implications stress the vital significance of mastering parts of speech in job interviews, as adept linguistic abilities significantly influence candidates' capacity to convey qualifications and skills effectively, thus impacting their suitability for employment opportunities. Implementing measures to refine part-of-speech competence can substantially enhance candidates' abilities to articulate ideas accurately and professionally, thereby positively affecting their success in job interviews.

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Published
2024-03-31
How to Cite
Sundram, P. G. P. H., Rangan, P., Sio Ching, H., Baskaran, S., Mohd. Jaya, S. S. and Krishnan, I. A. (2024) “Analysing Part-of-Speech Errors in Job Interviews Among Malaysian Fresh Graduates in Malaysia: Implications for Communication Competence”, Malaysian Journal of Social Sciences and Humanities (MJSSH), 9(3), p. e002776. doi: 10.47405/mjssh.v9i3.2776.
Section
Articles