Assessing the Impact of a Job Interview Skills Training Course: Participants’ Perceptions and Outcomes

Mohammad Talha Mohamed Idris; Mohd Nazri Latiff Azmi; Norliza Ghazali; Nurzillah Maliki

doi:10.47405/mjssh.v9i4.2785

Mohammad Talha Mohamed Idris Centre for Language Studies, Universiti Tun Hussein Onn Malaysia (UTHM), 86400, Parit Raja, Johor, Malaysia.
Mohd Nazri Latiff Azmi Faculty of Languages & Communication, Universiti Sultan Zainal Abidin (UNISZA), Gong Badak Campus, 21300 Kuala Terengganu, Terengganu, Malaysia.
Norliza Ghazali Center for Diploma Studies, Universiti Tun Hussein Onn Malaysia (UTHM), Pagoh Higher Education Hub, KM 1, Jalan Panchor, 84600 Pagoh, Johor, Malaysia.
Nurzillah Maliki Institut Veterinar Malaysia (IVM) KM 13, Jalan Batu Pahat, 86009 Kluang, Johor, Malaysia.

DOI: https://doi.org/10.47405/mjssh.v9i4.2785

Keywords: Job interview skills, Training course, Helpful

Abstract

Job interview skills are essential for job seekers to secure employment. Effective training programmes can benefit individuals develop these skills and confidence required to succeed in job interviews. This study aimed to evaluate the efficacy of a job interview skills training course conducted by the facilitator. The course was evaluated using a course evaluation form which assessed the facilitator's knowledge, preparation, and delivery of the course content, as well as the relevance and practicality of the course materials and activities. The results showed that the majority of participants found the course to be helpful, relevant, and easy to follow. The facilitator was also rated highly in terms of his knowledge, preparation, and delivery of the course content. On the contrary, some participants felt that there was not enough opportunity for interactive participation among the students. In summary, the findings suggest that the job interview skills training course was useful in improving participants' skills and knowledge related to job interviews.

Downloads

Download data is not yet available.

References

Ambady, N., & Rosenthal, R. (1993). Half a minute: Predicting teacher evaluations from thin slices of nonverbal behavior and physical attractiveness. Journal of Personality and Social Psychology, 64(3), 431-441.

Barrick, M. R., & Zimmerman, R. D. (2019). Interviewer training and assessment: A review of practices and recommendations for future research. Human Resource Management Review, 29(1), 98-114. 2.

Bolles, R. N. (2019). What Color is Your Parachute? A Practical Manual for Job-Hunters and Career-Changers. Berkeley, CA: Ten Speed Press.

Campion, M. A., & Campion, J. E. (2018). Making the best use of employment interviews. Organizational Research Methods, 21(3), 623-645.

Cutler, B. L., Coleman, S., Dixon, A. L., & Heminger, M. A. (2007). Applicant impressions of résumé style and résumé-based judgments. Journal of Business and Psychology, 21(4), 525-540.

DeGroot, T., Kiker, D. S., & Cross, T. C. (2019). The impact of interview structure on interviewer ratings and applicant reactions. Journal of Business and Psychology, 34(1), 1-16.

Garcia, M. (2018). Body Language: An Essential Guide to Mastering the Art of Nonverbal Communication. CreateSpace Independent Publishing Platform.

Hausdorf, P. A., & Korreck, S. (2018). The effectiveness of interview training: A review and critique of the literature. International Journal of Selection and Assessment, 26(1), 1-12.

Hosking, D. M., & Morley, M. (2011). Active listening and the impact on interview outcomes. Journal of Management Development, 30(10), 935-947.

Kaur, H., & Kaur, A. (2019). Evaluating the effectiveness of job interview skills training using Course Evaluation Form II. International Journal of Scientific Research and Management, 7(6), 1-6.

Kessler, R. (2012). Competency-Based Interviews: How to Master the Tough Interview Style Used by the Fortune 500s. New York, NY: Career Press.

McPherson, M. B., & Simonet, D. V. (2001). Applicant impression management: Dispositional influences and consequences for recruiter perceptions of fit and similarity. Journal of Business and Psychology, 16(1), 65-83.

Mehrabian, A. (1971). Silent Messages. Wadsworth.

Navarro, J. (2008). What Every BODY is Saying: An Ex-FBI Agent's Guide to Speed-Reading People. HarperCollins.

Phillips, J. J. (2003). Return on investment in training and performance improvement programs. Butterworth-Heinemann.