Assessing the Dynamic Capabilities and Sustainable Performance in Public Hospital Supply Chains Management
Abstract
In the volatility, uncertainty, complexity, and ambiguity (VUCA) era, unexpected disasters are rising. The Coronavirus disease 2019 (COVID-19) pandemic severely disrupted healthcare supply chains, with resource shortages significantly impacting the sustainable provision of public healthcare services. This highlighted the importance of supply chain management for public healthcare sustainability operations. An online survey was conducted among 127 public hospital employees and managers, adopting the SEM-PLS method to identify critical dynamic capabilities of supply chain management capabilities and their effect on sustainable development. The results indicate that strategic formulation capabilities, leadership, and digital technology competence significantly enhance the sustainable performance of public hospitals. This finding enriches the literature on sustainable supply chain management in the healthcare sector and provides policymakers and healthcare administrators with decision-making support.
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