Research Study Methodology for the Study of Factors Affecting Work Performance

  • Norsyamimi Nordin Jabatan Sains Kemasyarakatan dan Pembangunan, Fakulti Ekologi Manusia, Universiti Putra Malaysia (UPM)
  • Mohammad Mujaheed Hassan Jabatan Sains Kemasyarakatan dan Pembangunan, Fakulti Ekologi Manusia, Universiti Putra Malaysia (UPM)
Keywords: factors of work commitment, job performance, interest, supervision, co-workers, income

Abstract

Work performance is viewed as a set of behaviors that are relevant to the achievement of the organizational goals or organizational units in which a person works. The Government has promoted a performance-based work culture using key performance indicators or Key Performance Indicators (KPIs) implemented in both public and private services to improve the quality of service delivery. In line with the agency's vision, mission and function, each organization must measure the performance of the services provided to ensure that all of its services are delivered to customers well. This indirectly provides a clear picture of the overall performance of the organization. However, what factors influence the commitment of work performance to an employee within an organization ?. Recognizing the importance of work performance in enhancing an organization's excellence, this study attempts to develop a research methodology to study the factors of work commitment that affect an employee's work performance within the organization. However, the framework of this research study emphasizes only four factors of work commitment that influence only the main job performance as independent or independent variables namely supervisory, coworkers, income and interest factors. This study will also provide background such as gender, age and duration of employment as the primary variables that will be associated with indirect job performance. The research method used was the quantitative method using the questionnaire form to obtain information from the respondents. Future research frameworks can help an organization identify issues within the organization and take appropriate action to improve their work performance.

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Published
2019-11-24
How to Cite
Nordin, N., & Hassan, M. M. (2019). Research Study Methodology for the Study of Factors Affecting Work Performance. Malaysian Journal of Social Sciences and Humanities (MJSSH), 4(7), 111 - 121. Retrieved from https://msocialsciences.com/index.php/mjssh/article/view/309
Section
Articles