Organizational Commitment and Job Satisfaction: A Correlational Study in Selangor State Development Corporation (PKNS)

  • Nur Syazwani Zulaikha Safwan Faculty of Sports Science and Recreation, Universiti Teknologi MARA, Cawangan Negeri Sembilan, Kampus Seremban, Negeri Sembilan, Malaysia
  • Siti Aisyah Said Dagang Asia Network Holding Sdn Bhd, Shah Alam, Selangor, Malaysia
  • Mohamad Firdaus Ahmad Faculty of Sports Science and Recreation, Universiti Teknologi MARA, Cawangan Negeri Sembilan, Kampus Seremban, Negeri Sembilan, Malaysia
  • Azharul Azemi Faculty of Sports Science and Recreation, Universiti Teknologi MARA, Cawangan Pahang, Kampus Jengka, Pahang, Malaysia
  • Azman Ahmad Tajri Faculty of Sports Science and Recreation, Universiti Teknologi MARA, Cawangan Negeri Sembilan, Kampus Seremban, Negeri Sembilan, Malaysia
  • Nur Hani Syazwani Bakri Faculty of Sports Science and Recreation, Universiti Teknologi MARA, Cawangan Negeri Sembilan, Kampus Seremban, Negeri Sembilan, Malaysia
  • Muhammad Wafi A. Rahman Faculty of Sports Science and Recreation, Universiti Teknologi MARA, Cawangan Negeri Sembilan, Kampus Seremban, Negeri Sembilan, Malaysia
  • Siti Aida Lamat Faculty of Sports Science and Recreation, Universiti Teknologi MARA, Cawangan Negeri Sembilan, Kampus Seremban, Negeri Sembilan, Malaysia
  • Mai Dhaniah Meor Ab Rahim Department of Hospitality and Tourism, School of Hospitality and Creative Art, Management & Science University, Shah Alam, Selangor, Malaysia
Keywords: Organizational Commitment, Job Satisfaction, Selangor, PKNS employees

Abstract

Employee turnover rates have been steadily increasing over time. This issue is not only prevalent in Malaysia but has also emerged as a global concern in the employment sector. High turnover rates can negatively impact organizational performance, productivity, and overall workplace morale. The primary objective of this study was to examine the correlation between organizational commitment and job satisfaction among PKNS employees. A total of 285 PKNS employees participated in the study, and data were collected through a structured questionnaire comprising 29 items designed to assess both organizational commitment and job satisfaction. To analyze the relationship between these variables, Pearson correlation analysis was conducted. The results indicated a significant and strong positive correlation between organizational commitment and job satisfaction among PKNS employees. This finding suggests that employees who exhibit higher levels of commitment to the organization tend to experience greater job satisfaction. The results of this study provide valuable insights for PKNS management and future researchers. Understanding the strong link between organizational commitment and job satisfaction can help organizations develop strategies to enhance employee retention, improve workplace engagement, and create a more supportive work environment. These findings can also serve as a foundation for future research aimed at further exploring factors that influence employee commitment and satisfaction.

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Published
2025-02-26
How to Cite
Safwan, N. S. Z., Said, S. A., Ahmad, M. F., Azemi, A., Tajri, A. A., Bakri, N. H. S., A. Rahman, M. W., Lamat, S. A. and Ab Rahim, M. D. M. (2025) “Organizational Commitment and Job Satisfaction: A Correlational Study in Selangor State Development Corporation (PKNS)”, Malaysian Journal of Social Sciences and Humanities (MJSSH), 10(2), p. e003287. doi: 10.47405/mjssh.v10i2.3287.
Section
Articles