Openness Personality Trait on Local Government Information System Services: An Overview

  • Mohd Zool Hilmie Mohamed Sawal Faculty of Information Management, Universiti Teknologi MARA (UiTM) Cawangan Kedah
  • Azlizan Talib School of Government College of Law, Government and International Studies, Universiti Utara Malaysia (UUM)
  • Kamarudin Ngah School of Government College of Law, Government and International Studies, Universiti Utara Malaysia (UUM)
Keywords: personality traits, Big Five, local government, information system, openness


This paper investigates the adaptation of one of the Big Five Personality traits namely Openness in local community acceptance toward local government information system. The data collected via survey based on Openness statement taken from Big Five Personality Inventory item. This is to gain idea regarding acceptance on information system such as information system services in local government agencies in Northern Malaysia that has been introduced to them. Questionnaires has been distributed to collect data and has been analyzed using statistical software. Analyses such as percentage and correlation are been executed to differentiates and tabulate the data to readable results. The findings of the study believe could give the idea to the local government or local authority in providing better services to their community.

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How to Cite
Mohamed Sawal, M. Z. H., Talib, A. and Ngah, K. (2020) “Openness Personality Trait on Local Government Information System Services: An Overview”, Malaysian Journal of Social Sciences and Humanities (MJSSH), 5(7), pp. 108 - 112. Available at: (Accessed: 5August2020).