Kemampuan ICT ‘WhatsApp’ sebagai Medium Komunikasi Berkesan
Keywords:
WhatsApp, kemampuan ICT, komunikasi
Abstract
‘WhatsApp’ merupakan medium penghantaran teks dan bahan multimedia menerusi telefon pintar. Kajian ini menggunakan ‘WhatsApp’ sebagai medium komunikasi antara pelajar dan guru. Kemampuan ICT yang diperolehi menerusi medium komunikasi ‘WhatsApp’ mampu menyediakan peluang pembelajaran yang efektif dari aspek melibatkan pedagogi, sosial dan teknikal. Sampel kajian terdiri daripada 150 pelajar di salah sebuah sekolah menengah di Kota Kinabalu, Sabah menggunakan kaedah kuantitatif jenis kajian tinjauan. Dapatan kajian menunjukkan pelajar mempunyai persepsi yang positif terhadap penggunaan ‘WhatsApp’ dalam proses pembelajaran. Pelajar turut menyatakan ‘WhatsApp’ sebagai medium yang memudahkan proses komunikasi, perkongsian, perbincangan dalam talian dan merupakan salah satu aplikasi yang mudah digunakan. Kesimpulannya, kemampuan ICT dari aspek pedagogi, sosial dan teknikal yang diperolehi daripada komunikasi menerusi ‘WhatsApp’ menjadikannya satu medium yang efektif dan berkesan diaplikasikan bagi tujuan pengajaran dan pembelajaran.
Downloads
Download data is not yet available.
References
Abdul Fattah, S. F. E. S. (2015). The Effectiveness of Using WhatsApp Messenger as One of Mobile Learning Techniques to Develop Students' Writing Skills. Journal of Education and Practice, 6(32). 115-127.
Amry, A. B. (2014). The Impact of WhatsApp Mobile Social Learning on the Acheivement and Attitudes of Female Students Compared with Face to Face Learning in the Classroom. European Scientific Journal,10(22), 116-136.
Awada, G. & Wang, S. (2016). Effect of WhatsApp on Critique Writing Proficiency and Perceptions Toward Learning, Cogent Education, 3:1, DOI: 10.1080/2331186X.2016.1264173.
Baguma, R. & Bagarukayo, E., Namubiru, P., Brown, C. & Mayisela, T. (2019). Using WhatsApp in Teaching to Develop Higher Order Thinking Skills-a Literature Review Using the Activity Theory Lens. International Journal of Education and Development using Information and Communication Technology (IJEDICT), 15(2), 98-116.
Bouhnik, D., & Deshen, M. (2014). WhatsApp Goes to School: Mobile Instant Messaging between Teachers and Students. Journal of Information Technology Education: Research, 13, 217-231.
Cetinkaya, L. (2017). The Impact of Whatsapp Use on Success in Education Process. The International Review of Research in Open and Distributed Learning.
Hanisi, Ajid & Risdiany, Reni & Utami, Yunita & Sulisworo, Dwi. (2018). The use of WhatsApp in collaborative learning to improve English teaching and learning process. International Journal of Research Studies in Educational Technology, 7(1), 30-36.
Jisha K. & , Dr. Jebakumar (2014). Whatsapp: A Trend Setter in Mobile Communication among Chennai Youth. IOSR Journal Of Humanities And Social Science (IOSR-JHSS), 19(9), 1-6.
Gon, S. Rawekar, A. (2017). Effectivity of E-Learning through Whatsapp as a Teaching Learning Tool. MVP Journal of Medical Sciences, 4(1), 19–25.
Kufre, A., & Abe, E. (2017). Effectiveness of Whatsapp as a Collaborative Tool for Learning among Undergraduate Students in University of Uyo, Akwa Ibom state. International Journal of Advanced Education and Research, 2(5), 43-46.
Kumar, N. & Sharma, S. (2017). Survey Analysis on the usage and Impact of Whatsapp Messenger. Global Journal of Enterprise Information System, 8(3),
La Hanisi, A., Risdiany, R., Dwi Utami, Y., & Sulisworo, D. (2018). The Use of WhatsApp in Collaborative Learning to Improve English Teaching and Learning Process. International Journal of Research Studies in Educational Technology, 7(1), 29-35.
Mazana, M. Y. (2018). Social Media in the Classroom: WhatsApp a New Communication Tool for Enhanced Class Interaction. Business Education Journal, 2(1), 1-8.
Robles, Guerrero, Llinás & Montero. (2019). Online teacher- students interactions using WhatsApp in a law course. Journal of Information Technology Education: Research, 18, 231-252. https://doi.org/10.28945/4321.
Robinson, L., Behi, O., Corcoran, A., Cowley, V., Cullinane, J., Martin, I., & Tomkinson, D. (2015). Evaluation of Whatsapp for Promoting Social Presence in a First Year Undergraduate Radiography Problem-Based Learning Group. Journal of Medical Imaging and Radiation Sciences, 46, 280-286.
Sayan, H. (2016). Affecting HIgher Students Learning Activity by Using WhatsApp. European Journal of Research and Reflection in Educational Sciences, 4(3), 88-93.
Shahid, S. (2018). Content Analysis of Whatsapp Conversations: An Analytical Study to Evaluate the Effectiveness of Whatsapp Application in Karachi. International Journal of Media, Journalism and Mass Communications (IJMJMC), 4(1), 14-26.
Suruhanjaya Komunikasi dan Multimedia Malaysia (2018). Internet Users Survey 2018.
Wang,Q., Woo, H. L., Quek, C. L., Yang, Y.& Liu, M. (2012). Using the Facebook group as a learning management system:An exploratory study. British Journal of Educational Technology, 43(3), 428–438. URL: doi:10.1111/j.1467-8535.2011.01195.x.
Amry, A. B. (2014). The Impact of WhatsApp Mobile Social Learning on the Acheivement and Attitudes of Female Students Compared with Face to Face Learning in the Classroom. European Scientific Journal,10(22), 116-136.
Awada, G. & Wang, S. (2016). Effect of WhatsApp on Critique Writing Proficiency and Perceptions Toward Learning, Cogent Education, 3:1, DOI: 10.1080/2331186X.2016.1264173.
Baguma, R. & Bagarukayo, E., Namubiru, P., Brown, C. & Mayisela, T. (2019). Using WhatsApp in Teaching to Develop Higher Order Thinking Skills-a Literature Review Using the Activity Theory Lens. International Journal of Education and Development using Information and Communication Technology (IJEDICT), 15(2), 98-116.
Bouhnik, D., & Deshen, M. (2014). WhatsApp Goes to School: Mobile Instant Messaging between Teachers and Students. Journal of Information Technology Education: Research, 13, 217-231.
Cetinkaya, L. (2017). The Impact of Whatsapp Use on Success in Education Process. The International Review of Research in Open and Distributed Learning.
Hanisi, Ajid & Risdiany, Reni & Utami, Yunita & Sulisworo, Dwi. (2018). The use of WhatsApp in collaborative learning to improve English teaching and learning process. International Journal of Research Studies in Educational Technology, 7(1), 30-36.
Jisha K. & , Dr. Jebakumar (2014). Whatsapp: A Trend Setter in Mobile Communication among Chennai Youth. IOSR Journal Of Humanities And Social Science (IOSR-JHSS), 19(9), 1-6.
Gon, S. Rawekar, A. (2017). Effectivity of E-Learning through Whatsapp as a Teaching Learning Tool. MVP Journal of Medical Sciences, 4(1), 19–25.
Kufre, A., & Abe, E. (2017). Effectiveness of Whatsapp as a Collaborative Tool for Learning among Undergraduate Students in University of Uyo, Akwa Ibom state. International Journal of Advanced Education and Research, 2(5), 43-46.
Kumar, N. & Sharma, S. (2017). Survey Analysis on the usage and Impact of Whatsapp Messenger. Global Journal of Enterprise Information System, 8(3),
La Hanisi, A., Risdiany, R., Dwi Utami, Y., & Sulisworo, D. (2018). The Use of WhatsApp in Collaborative Learning to Improve English Teaching and Learning Process. International Journal of Research Studies in Educational Technology, 7(1), 29-35.
Mazana, M. Y. (2018). Social Media in the Classroom: WhatsApp a New Communication Tool for Enhanced Class Interaction. Business Education Journal, 2(1), 1-8.
Robles, Guerrero, Llinás & Montero. (2019). Online teacher- students interactions using WhatsApp in a law course. Journal of Information Technology Education: Research, 18, 231-252. https://doi.org/10.28945/4321.
Robinson, L., Behi, O., Corcoran, A., Cowley, V., Cullinane, J., Martin, I., & Tomkinson, D. (2015). Evaluation of Whatsapp for Promoting Social Presence in a First Year Undergraduate Radiography Problem-Based Learning Group. Journal of Medical Imaging and Radiation Sciences, 46, 280-286.
Sayan, H. (2016). Affecting HIgher Students Learning Activity by Using WhatsApp. European Journal of Research and Reflection in Educational Sciences, 4(3), 88-93.
Shahid, S. (2018). Content Analysis of Whatsapp Conversations: An Analytical Study to Evaluate the Effectiveness of Whatsapp Application in Karachi. International Journal of Media, Journalism and Mass Communications (IJMJMC), 4(1), 14-26.
Suruhanjaya Komunikasi dan Multimedia Malaysia (2018). Internet Users Survey 2018.
Wang,Q., Woo, H. L., Quek, C. L., Yang, Y.& Liu, M. (2012). Using the Facebook group as a learning management system:An exploratory study. British Journal of Educational Technology, 43(3), 428–438. URL: doi:10.1111/j.1467-8535.2011.01195.x.
Published
2020-10-02
How to Cite
Kamlin, M. and Keong, T. (2020) “Kemampuan ICT ‘WhatsApp’ sebagai Medium Komunikasi Berkesan”, Malaysian Journal of Social Sciences and Humanities (MJSSH), 5(10), pp. 178 - 183. doi: 10.47405/mjssh.v5i10.509.
Issue
Section
Articles
_[eISSN___2504-8562]_-_Google_Scholar_-_Google_Chrome_9_11_2022_10_01_52_PM.png)
.png)
